FAQ

Frequently Asked Questions

PAYMENT

What payment methods do you accept?

We accept American Express, MasterCard, Visa, Apple Pay, Google Pay and PayPal.

How will I be charged taxes for items?

Taxes are always calculated based on the shipping destination. For example, if you ship an item to Ontario, you will be charged the appropriate taxes for that province.

PRODUCT

Are retail NOIZE stores a thing?
The only store is this virtual one right here. But you can purchase NOIZE in key retailers, and through some of your favorite influencers too!


Are NOIZE jackets actually warm?

And as a brand originating from Montreal, one of Canada’s coldest cities, it’s safe to say we know a thing or two about winter. You deserve the best value without compromise from the early snow to arctic weather. That’s why we’ve expertly hand-picked ethical and sustainable fabrics that are equal parts high-
quality, tenacious in sub-zero temperatures, and tastefully treatable with our dreamt-up designs — not to mention nearly identical in warmth, comfort and style to animal-derived materials.

 

Where are your coats made, though?

All of our products are designed in Canada and produced China.

How do I know which size to buy?

Our coats are made true to size, and for real people. So if you’re universally a medium, you’ll be a medium! But in case you have doubts, we’ve added some clues to lead you in the right direction. Check out our fit finder found on every product page, or simply judge with the model’s specs.